Privacy Policy

Last Updated: February 17, 2025

1. Introduction

Welcome to OMWS Co.,Ltd ("Company", "we", "our", "us"), operating as Cocoon Thailand. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

This Privacy Policy governs the privacy practices of our website, located at www.cocoonthailand.com (the "Site"). By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect various types of information through our hotel and tour booking platform:

• Booking Information: Name, contact details, travel dates, room preferences, and special requests for your hotel stay or tour bookings
• Communication Information: Email correspondence, inquiries, and feedback
• Technical Information: Through our Joomla website and Google Analytics, we automatically collect data such as IP address, browser type, device information, and pages visited
• Cookies: Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser

3. How We Use Your Information

We use the collected information for:

• Processing your hotel reservations and tour bookings
• Providing customer service and support
• Sending booking confirmations and important updates about your stay
• Improving our services and website experience
• Complying with legal obligations
• Sending newsletters and promotional materials (with your consent)

4. Sharing Your Information

We maintain strict privacy standards and do not share your personal information with third parties except:

• When necessary to process your booking (e.g., with tour operators)
• With our trusted service providers who help operate our website
• When required by law
• With your explicit consent

We do not sell or rent your personal information to third parties.

5. Security of Your Information

We implement appropriate security measures to protect your information. Please note that we do not collect or store payment information directly - all financial transactions are processed through secure third-party payment providers.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Request a copy of your data
• Object to the processing of your information

To exercise any of these rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our services after such changes constitutes your consent to the changes.

8. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Address: 228 Tambon Sansai Mueang Chiangrai, Chiangrai 57000 Thailand
• Website: www.cocoonthailand.com